January 2013

Unfortunately, due to a server failure, we’ve had to roll our system back to a previous version. As a result, customer accounts created during 2012 may not allow you to log in.

If you have placed an order with JBA, we will fulfil it as soon as possible; unfortunately, at this time we cannot provide information on individual order statuses, either by phone or by email.

We are working hard to restore accounts and orders – as soon as they are available, we will update customers.

Many apologies for any inconvenience caused.

Telephone: 01461 202567
Please note that we cannot answer any calls outside of office hours, as follows:

Monday – Friday
9am-12am and 1pm – 5pm

If your query relates to your order status,  you can view this information in your account.

Please note:

We do not ship outside of the UK.